Customer Service Manager (wa) - Coles Supermarkets - Eaton

Coles Supermarkets Australia Pty Ltd

Eaton, Western Australia, Australia
On-site
Fast-paced customer facing environment
Lead coach and develop team
Maintain excellent service standards
Coles Supermarkets is seeking a Customer Service Manager for their Eaton location in Western Australia. The role involves overseeing the customer service department and ensuring a high-quality shopping experience, while also leading and developing a team

Job Summary

  • Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
  • You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
  • Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.

Matching Summary

Match Score: 85

Coles Supermarkets is seeking a Customer Service Manager for their Eaton location in Western Australia. The role involves overseeing the customer service department and ensuring a high-quality shopping experience, while also leading and developing a team.

Skills & Requirements

Must-have

  • fast-paced customer facing environment
  • lead coach and develop team
  • maintain excellent service standards
  • customer obsessed
  • front of store operations

Nice-to-have

  • one team culture
  • team members health safety wellbeing
  • understanding diverse customers

Key Requirements

  • Previous leadership experience
  • meet sales targets
  • cost control
  • rostering requirements

Work Rights

Not specified

Tailored Resume

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