Customer Care Advocate (german Speaker)

Rockwell Automation

Barcelona, Spain
Not specified; not specified; benefits: meal vouch...
Hybrid (expected onsite mondays, tuesdays, and thursdays)
Native or fluent german proficiency
Fluency in spanish required
English spoken and written command
Rockwell Automation is seeking a Customer Care Advocate who speaks German to join their team in Barcelona. The role focuses on providing exceptional customer service, resolving inquiries, and engaging with stakeholders in a hybrid work environment

Job Summary

  • The role involves proactively responding to inquiries and resolving issues related to orders within a global, multicultural business setting.
  • Rockwell Automation offers a hybrid working model requiring presence at the Barcelona location on Mondays, Tuesdays, and Thursdays.
  • Employees receive benefits including meal vouchers, health insurance, life insurance, and a retirement plan after probation.

Matching Summary

Match Score: 85

Rockwell Automation is seeking a Customer Care Advocate who speaks German to join their team in Barcelona. The role focuses on providing exceptional customer service, resolving inquiries, and engaging with stakeholders in a hybrid work environment.

Salary

Not specified; Not specified; Benefits: Meal Voucher, Health Insurance, Life Insurance, Retirement Plan

Skills & Requirements

Must-have

  • Native or fluent German proficiency
  • Fluency in Spanish required
  • English spoken and written command
  • 1-2 years customer service experience
  • Supply Chain process familiarity

Nice-to-have

  • Experience with SAP or Oracle systems
  • Proficiency in additional languages
  • Collaborative team environment skills
  • Problem-solving in multicultural settings

Key Requirements

  • 1+ years interpreting customer questions
  • Native or fluent German language skills
  • Fluent Spanish language skills
  • Command of English language
  • Familiarity with Supply Chain processes

Work Rights

Not specified

Tailored Resume

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