Operations And Monitoring Analyst (ams)

Kyndryl

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Control-m job orchestration and scheduling
Servicenow ticket management and escalation
Commvault or veeam backup and restore operations
** Kyndryl is seeking an Operations and Monitoring Analyst to ensure the stability and efficiency of critical technology systems. The role involves monitoring automated workflows, managing incidents, and administering backup and recovery processes in a hybrid work environment. **

Job Summary

  • The role ensures the stability and timeliness of mission-critical technology systems including Java applications and SAP job chains.
  • Candidates must manage daily monitoring workflows in Control-M and execute recovery playbooks during system degradation events.
  • Kyndryl offers a flexible environment prioritizing well-being with opportunities for growth through cutting-edge learning and certifications.

Matching Summary

Match Score: 75

** Kyndryl is seeking an Operations and Monitoring Analyst to ensure the stability and efficiency of critical technology systems. The role involves monitoring automated workflows, managing incidents, and administering backup and recovery processes in a hybrid work environment. **

Skills & Requirements

Must-have

  • Control-M job orchestration and scheduling
  • ServiceNow ticket management and escalation
  • CommVault or Veeam backup and restore operations
  • Linux/Unix command line and log analysis
  • 24/7 shift rotation and on-call availability

Nice-to-have

  • Retail industry experience with El Palacio de Hierro
  • Strong cross-functional collaboration skills
  • Continuous improvement and automation mindset
  • Experience with Salesforce Tandem OmniPayment
  • ITIL or Control-M certifications

Key Requirements

  • Bachelor's degree in Systems, Computer Science, or related field
  • Previous experience in AMS and critical system operations
  • Fluency in Spanish; basic English proficiency required

Work Rights

Not specified

Tailored Resume

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