Customer Experience Advisor | S1 | Retail Banking | Shipley Ms Branch

Santander

Shipley, United Kingdom
Base: £25,000; bonus/equity: not specified; benefi...
**
Proven customer service experience
Face-to-face or telephony background
Effective communication with customers
** Santander is seeking a Customer Experience Advisor for its Shipley MS Branch, focusing on delivering exceptional customer service in retail banking. The role requires flexibility, problem-solving skills, and a commitment to enhancing the customer experience. **

Job Summary

  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and queries.
  • Santander is evolving into a technology-driven organization where employees are expected to challenge what's possible and drive customer-centric transformation.
  • The position offers a starting salary of £25,000 plus an annual cash allowance, 8% pension contribution, and comprehensive wellbeing benefits.

Matching Summary

Match Score: 75

** Santander is seeking a Customer Experience Advisor for its Shipley MS Branch, focusing on delivering exceptional customer service in retail banking. The role requires flexibility, problem-solving skills, and a commitment to enhancing the customer experience. **

Salary

Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension; healthcare; share plans

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face-to-face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter