Body Shop Customer Service Rep

Landroverorlando Inc

Utica, NY, United States
Base: $16.00-$20.00; bonus/equity: not specified; ...
Maintain positive customer attitude
Respond to customer inquiries
Resolve customer complaints
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Lithia offers a comprehensive benefits package including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond to customer inquiries
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Empathetic and professional attitude
  • Problem-solving skills
  • Calm in stressful situations

Key Requirements

  • Customer support experience
  • Computer proficiency
  • Valid state driver's license
  • 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter