Desktop Support Technician

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; bonus/equity: not specified; benefits: he...
Fully remote
Supporting windows and mac computers
Responding to it service tickets
Installing and configuring operating systems
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software

Job Summary

  • The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.
  • This position involves responding to and completing IT service tickets and creating documentation for end user support solutions.
  • The University of Arkansas offers a vibrant work environment and a benefits package that includes health insurance and tuition waivers.

Matching Summary

The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.

Salary

$43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers

Skills & Requirements

Must-have

  • supporting Windows and Mac computers
  • responding to IT service tickets
  • installing and configuring Operating Systems

Nice-to-have

  • strong customer service skills
  • ability to analyze computer system problems
  • experience with remote software support

Key Requirements

  • bachelor’s degree in computer science or related field
  • two years of experience in computer support
  • five years of experience in computer support

Work Rights

Not specified

Tailored Resume

Cover Letter