Inside Technical Support

IDEXX Laboratories Inc

Not specified; not specified; competitive compensa...
**
High school diploma or equivalent
Customer service inter-personal skills
Troubleshooting hardware and software issues
** IDEXX Laboratories Inc is seeking an Inside Technical Support professional to provide customer service and technical assistance for their products, primarily in the veterinary and diagnostic fields. The role requires strong interpersonal skills, technical knowledge, and the ability to communicate effectively with diverse customers. **

Job Summary

  • The role involves providing technical support for pet and animal health care-related products including medical diagnostic and water-testing equipment.
  • Employees are responsible for resolving customer issues, configuring computer systems, and ensuring ongoing customer satisfaction through strong relationships.
  • IDEXX Laboratories offers a positive work culture with competitive compensation, incentives, and benefits while supporting a diverse global workforce.

Matching Summary

Match Score: 75

** IDEXX Laboratories Inc is seeking an Inside Technical Support professional to provide customer service and technical assistance for their products, primarily in the veterinary and diagnostic fields. The role requires strong interpersonal skills, technical knowledge, and the ability to communicate effectively with diverse customers. **

Salary

Not specified; Not specified; Competitive compensation and benefits mentioned

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • Customer service inter-personal skills
  • Troubleshooting hardware and software issues
  • Microsoft Office proficiency
  • Verbal communication on phone

Nice-to-have

  • Associates or Bachelors degree preferred
  • Experience with veterinary products
  • Ability to work independently
  • Supervisory skills for lead positions
  • Fluency in English language

Key Requirements

  • High School diploma required
  • Associates or Bachelors degree preferred
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter