Strong attention to detail in fast-paced environment
Ability to work flexible hours including nights and weekends
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Flexport Engineering is seeking a Global Operations Specialist in Guadalajara, Mexico, to enhance global supply chains through effective shipment management and customer service. The role focuses on executing logistics operations, ensuring data integrity, and driving continuous improvement within the company’s logistics framework.
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Job Summary
The Global Operations Specialist is a critical part of Flexport's mission to make global commerce so easy there will be more of it by executing the end-to-end movement of shipments.
You will serve as the first point of escalation for issue resolution, ensuring prompt and effective resolution to provide the best customer experience.
As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets or relocate internationally.
Matching Summary
Match Score: 75
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Flexport Engineering is seeking a Global Operations Specialist in Guadalajara, Mexico, to enhance global supply chains through effective shipment management and customer service. The role focuses on executing logistics operations, ensuring data integrity, and driving continuous improvement within the company’s logistics framework.
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Skills & Requirements
Must-have
Fluency in English written and verbal
Strong attention to detail in fast-paced environment
Ability to work flexible hours including nights and weekends
Experience with Standard Operating Procedures and KPIs
Customer service skills for issue resolution
Nice-to-have
Interest in international relocation opportunities
Passion for building next operational models
Data analysis skills for root-cause defects
Bias to action for minimizing delays
Key Requirements
Bachelor's/Associate's degree OR 1+ year relevant experience