System Operations Specialist

Hitachi Rail

Oslo, Norway
Hybrid
Monitor system effectiveness
Analyze operational statistics
Manage is-it smooth running
Hitachi Rail is seeking a System Operations Specialist in Oslo, Norway, to oversee and enhance system operations, focusing on customer support and system effectiveness within a hybrid work environment. The ideal candidate will have experience in system management, problem-solving, and customer communication

Job Summary

  • The role involves monitoring and analyzing system effectiveness to develop strategies for continuous improvement.
  • The specialist acts as the primary interface for customers, communicating proactively and liaising with SDM regarding complaints.
  • Hitachi Rail offers a global career focused on digital transformation and sustainable innovation in the rail industry.

Matching Summary

Match Score: 85

Hitachi Rail is seeking a System Operations Specialist in Oslo, Norway, to oversee and enhance system operations, focusing on customer support and system effectiveness within a hybrid work environment. The ideal candidate will have experience in system management, problem-solving, and customer communication.

Skills & Requirements

Must-have

  • monitor system effectiveness
  • analyze operational statistics
  • manage IS-IT smooth running
  • troubleshoot technical issues
  • develop resolution plans

Nice-to-have

  • proactive customer communication
  • mentoring support staff
  • continuous system improvement
  • crisis situation management
  • latest technology awareness

Key Requirements

  • Experience in system operations
  • IS-IT support background
  • Customer service skills
  • Problem-solving capabilities

Work Rights

Not specified

Tailored Resume

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