Director, Customer Success

Jobgether

Israel
Not specified; not specified; not specified
On-site
Scale customer success organization
Enterprise customer retention strategy
Data-driven success engine development
Jobgether is seeking a Director of Customer Success in Israel to lead and scale the Customer Success organization across the EMEA region. The role requires a strategic and operational leader to enhance customer engagement and drive revenue growth through a modern, data-driven approach

Job Summary

  • You will shape and scale the Customer Success organization across the EMEA region to ensure enterprise customers achieve measurable value.
  • This role requires acting as both a strategist and operator to lead a regional team while partnering closely with Sales, Product, and Engineering.
  • The position involves defining how Customer Success evolves in a fast-growing, enterprise SaaS environment and directly influencing product direction.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Customer Success in Israel to lead and scale the Customer Success organization across the EMEA region. The role requires a strategic and operational leader to enhance customer engagement and drive revenue growth through a modern, data-driven approach.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Scale customer success organization
  • Enterprise customer retention strategy
  • Data-driven success engine development
  • Cross-functional partnership with Sales
  • Digital-first success model implementation

Nice-to-have

  • Executive-level customer engagement skills
  • Fast-growing environment adaptability
  • Product direction influence capability
  • Team building and scaling experience

Key Requirements

  • Senior leadership experience required
  • Experience scaling teams in SaaS
  • Regional management capability for EMEA

Work Rights

Not specified

Tailored Resume

Cover Letter