Director, Communication Platform Operation & Production

CarePlus Health Plans Inc

Arlington, VA, US
$150,000 - $206,300 py; bonus incentive plan avail...
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Enterprise platform operations
Regulated communications delivery
Ada and multilingual standards
** CarePlus Health Plans Inc. is seeking a Director of Communication Platform Operations & Production to lead the strategy and execution of regulated communications across various digital platforms. This fully remote position requires a seasoned professional with experience in communications operations, compliance, and cross-functional leadership. **

Job Summary

  • Responsible for the strategic direction, governance, and evolution of enterprise platforms that enable regulated and operational communications at scale.
  • Leads cross‑functional teams that design, govern, and execute compliant, ADA‑accessible, and multilingual communications across platforms.
  • Ensures timely, accurate, and accessible communications that strengthen trust and empower people to confidently manage their health.

Matching Summary

Match Score: 75

** CarePlus Health Plans Inc. is seeking a Director of Communication Platform Operations & Production to lead the strategy and execution of regulated communications across various digital platforms. This fully remote position requires a seasoned professional with experience in communications operations, compliance, and cross-functional leadership. **

Salary

$150,000 - $206,300 per year; Bonus incentive plan available; Competitive benefits package

Skills & Requirements

Must-have

  • Enterprise platform operations
  • Regulated communications delivery
  • ADA and multilingual standards
  • Platform governance and quality control
  • Cross-functional team leadership

Nice-to-have

  • Platform modernization expertise
  • Component-based development
  • Agile/Lean methodologies

Key Requirements

  • Bachelor's degree or equivalent experience
  • 10+ years communications operations experience
  • 3+ years leading production/platform teams
  • Experience with regulated communications
  • Experience with ADA/508 accessibility
  • Experience with multilingual communications
  • Healthcare or highly regulated industry background

Work Rights

Not specified

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