Kong Inc. is seeking a Senior Practice Manager to lead their Professional Services team, focusing on enhancing customer engagement and ensuring successful adoption of their API and AI connectivity technologies. This remote position requires strong leadership and communication skills to manage customer relationships and drive business outcomes
Job Summary
Lead the regional professional services team (Architects and Engineers) to drive prescriptive outcomes for Kong customers.
Responsible for success across the defined install base to drive adoption, consumption, customer satisfaction, expansion and ensure team growth and development.
Build a high-performing diverse team, hire the best talent, and lead from the front setting the team up for success.
Matching Summary
Match Score: 85
Kong Inc. is seeking a Senior Practice Manager to lead their Professional Services team, focusing on enhancing customer engagement and ensuring successful adoption of their API and AI connectivity technologies. This remote position requires strong leadership and communication skills to manage customer relationships and drive business outcomes.