Clinical Product Liaison (customer Success), Digital & Automation

Siemens Healthineers

Farmington Hills, Michigan, US
Base: $119,920 - $164,890; bonus/equity: not speci...
Clinical subject matter expert
Customer retention and satisfaction
Radiology and procedural workflows
The D&A Clinical Product Liaison (CPL) in Digital & Automation at Siemens Healthineers works closely with customer-facing teams to enhance customer retention, satisfaction, and growth

Job Summary

  • The D&A Clinical Product Liaison (CPL) in Digital & Automation at Siemens Healthineers works closely with customer-facing teams to enhance customer retention, satisfaction, and growth.
  • This role is responsible for ensuring customers achieve and recognize measurable value from their use of our software solutions by driving improved usage, adoption, and integration into both clinical and administrative workflows.
  • We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries, constantly pushing the boundaries to create better outcomes and experiences for patients.

Matching Summary

The D&A Clinical Product Liaison (CPL) in Digital & Automation at Siemens Healthineers works closely with customer-facing teams to enhance customer retention, satisfaction, and growth.

Salary

Base: $119,920 - $164,890; Bonus/Equity: Not specified; Benefits: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time

Skills & Requirements

Must-have

  • Clinical subject matter expert
  • Customer retention and satisfaction
  • Radiology and procedural workflows
  • Digital and Automation products
  • Customer feedback gathering and prioritization

Nice-to-have

  • Entrepreneurial mindset
  • Passion for customer success
  • Adaptable in fast-paced environment
  • Data analysis and visualization skills

Key Requirements

  • 10+ years in customer-facing role
  • BS/BA in business or healthcare or equivalent
  • Radiology workflow experience required
  • Strong knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter