Consultant Senior Customer - F/h

PwC

Customer transformation
Front office functions
Strategic organizational, operational, and technological challenges
Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions, including Marketing, Sales, and Customer Relations

Job Summary

  • Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions, including Marketing, Sales, and Customer Relations.
  • You will participate actively in building the strategic vision for Marketing, Sales, and Customer Relations departments and implement transformation projects using agile methodologies.
  • PwC offers an innovative technological environment with access to cutting-edge tools like the Tech Lab, Copilot M365, and the AI Factory, alongside exceptional learning and development opportunities.

Matching Summary

Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions, including Marketing, Sales, and Customer Relations.

Skills & Requirements

Must-have

  • Customer transformation
  • Front Office functions
  • Strategic organizational, operational, and technological challenges
  • Agile methodologies and change management
  • AI and Gen AI initiatives
  • Client relationship management
  • Digital transformation and new technologies

Nice-to-have

  • Curious and passionate personalities
  • PwC Professional behaviors
  • Entrepreneurial spirit
  • Excellence and benevolence
  • Inclusive and handi-friendly environment

Key Requirements

  • 3 to 8 years of experience
  • Consulting firm or Industry and Services background
  • Customer relationship, digital transformation, or performance issues
  • Engineering or Business School degree, or 3rd cycle university degree
  • Excellent written and oral communication in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter