Sr. Web Operations Manager

Genesys

Base: $138,800.00 - $244,200.00; bonus/equity: eli...
Fully remote
8+ years web operations experience
Global web roadmap ownership
Agile product management delivery
Genesys is seeking a Senior Web Operations Manager to lead the development and optimization of its global web ecosystem. The role involves driving digital strategy and managing web product lifecycles to enhance customer engagement and operational efficiency, requiring extensive experience in web operations and agile methodologies

Job Summary

  • This role owns the global web roadmap for Genesys.com, directly impacting demand generation and customer experience across global markets.
  • The position requires leading a growing global team while driving experimentation, personalization, and performance initiatives to improve engagement and conversion.
  • Genesys offers competitive compensation ranging from $138,800 to $244,200 along with flexible work schedules, open time off, and comprehensive benefits.

Matching Summary

Match Score: 85

Genesys is seeking a Senior Web Operations Manager to lead the development and optimization of its global web ecosystem. The role involves driving digital strategy and managing web product lifecycles to enhance customer engagement and operational efficiency, requiring extensive experience in web operations and agile methodologies.

Salary

Base: $138,800.00 - $244,200.00; Bonus/Equity: Eligible for commission or performance-based bonus; Benefits: Medical, Dental, Vision, Telehealth, 401(k) matching, Adoption Assistance, Fertility treatments

Skills & Requirements

Must-have

  • 8+ years web operations experience
  • Global web roadmap ownership
  • Agile product management delivery
  • AI application in web operations
  • Web localization workflows
  • SEO CRO digital marketing performance

Nice-to-have

  • Marketing automation platform experience
  • Digital asset management familiarity
  • Design-forward interactive experiences
  • Large-scale website transformation success
  • AI-driven localization strategies

Key Requirements

  • 8+ years of experience in web operations or digital experience
  • Proven experience managing complex global web roadmaps
  • Strong expertise in agile product management methodologies
  • Deep familiarity with modern content management systems
  • Experience leading distributed cross-functional teams globally

Work Rights

Not specified

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