Telephone Operator - Full Time (rotating Schedule, 2nd Shift)

Tufts Medicine

Lowell, MA, USA
Base: $17.57 - $21.96; bonus/equity: not specified...
Onsite
Pc switchboard console experience
Excellent customer service skills
Ability to maintain patient confidentiality
This role focuses on providing administrative and business support to achieve operational goals

Job Summary

  • This role focuses on providing administrative and business support to achieve operational goals.
  • The position involves answering calls and transferring them to the appropriate destination using professional etiquette.
  • Tufts Medicine offers a comprehensive Total Rewards package that supports health and career growth.

Matching Summary

This role focuses on providing administrative and business support to achieve operational goals.

Salary

Base: $17.57 - $21.96; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • PC switchboard console experience
  • excellent customer service skills
  • ability to maintain patient confidentiality

Nice-to-have

  • experience in call center environment
  • familiarity with Spok and TigerConnect
  • team collaboration skills

Key Requirements

  • high school diploma or equivalent
  • experience in a call center preferred

Work Rights

Not specified

Tailored Resume

Cover Letter