$50,916.00 - $76,368.00; not specified; benefits i...
On-site
Call queue environment experience
Multiple computer resources
Technical online troubleshooting
As a Service Representative in the Contact Center for John Deere Financial, you will be researching and resolving inquiries received via inbound calls from customers and channel partners on a variety of finance products
Job Summary
As a Service Representative in the Contact Center for John Deere Financial, you will be researching and resolving inquiries received via inbound calls from customers and channel partners on a variety of finance products.
You will be responsible for documenting customer and channel interactions, onboarding new merchants, and troubleshooting JDF websites, systems, and transaction processing.
John Deere offers a comprehensive reward package including flexible work arrangements, highly competitive base pay, savings & retirement benefits, and healthcare benefits.
Matching Summary
As a Service Representative in the Contact Center for John Deere Financial, you will be researching and resolving inquiries received via inbound calls from customers and channel partners on a variety of finance products.
Salary
$50,916.00 - $76,368.00; Not specified; Benefits included
Skills & Requirements
Must-have
call queue environment experience
multiple computer resources
technical online troubleshooting
team environment experience
private in-home workspace
stable, high-speed internet
Nice-to-have
proactive customer education
financial environment customer service
agriculture, consumer, or construction/forestry products
Key Requirements
Experience working in a call queue environment
Experience using multiple computer resources
Experience with technical online troubleshooting
Experience working in a team environment
Bachelor’s Degree or equivalent related work experience