Concierge - Stehekin

Bigsurlodge

Stehekin, WA, United States
18.00 usd hourly; not specified; not specified ph
On-site
Exceptional guest service
Handle guest requests
Problem-solving abilities
The Concierge position at Bigsurlodge in Stehekin, WA, focuses on delivering exceptional customer service to enhance guest loyalty through various supportive tasks, such as making reservations and providing information. Ideal candidates should have a background in customer service, strong interpersonal skills, and the ability to handle multiple priorities

Job Summary

  • The Concierge is responsible for creating guest loyalty by providing exceptional service when assisting guests, including arranging dining/show reservations, spa/salon appointments, floral orders, directions, special requests, and providing general information.
  • Professionally engage and interact with guests, presenting a friendly and approachable demeanor and willingness to help, ensuring complete guest satisfaction at all times.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

The Concierge position at Bigsurlodge in Stehekin, WA, focuses on delivering exceptional customer service to enhance guest loyalty through various supportive tasks, such as making reservations and providing information. Ideal candidates should have a background in customer service, strong interpersonal skills, and the ability to handle multiple priorities.

Salary

18.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional guest service
  • Handle guest requests
  • Problem-solving abilities
  • Maintain safe facility environment

Nice-to-have

  • Second language proficiency
  • Friendly and approachable demeanor

Key Requirements

  • High School Diploma or GED preferred
  • Previous customer service experience
  • Ability to organize and coordinate multiple priorities
  • Basic math skills
  • Ability to operate basic office equipment

Work Rights

Not specified

Tailored Resume

Cover Letter