Support the Field Services organization by monitoring team health, identifying and removing impediments, and ensuring timely delivery of commitments
Job Summary
Support the Field Services organization by monitoring team health, identifying and removing impediments, and ensuring timely delivery of commitments.
Drive improvements at the team level by partnering with Engineering Manager and Field Leads to leverage team member skills and interests for business value.
Analyze data using market research tools to identify improvement opportunities, visualize progress, and enable data-driven decision-making.
Matching Summary
Support the Field Services organization by monitoring team health, identifying and removing impediments, and ensuring timely delivery of commitments.
Skills & Requirements
Must-have
Lean/Kanban/Scrum
Flow Management
Operational efficiency metrics
Agile team leadership
Infrastructure operations teams
Nice-to-have
ITIL combined with agile
Value Stream Mapping
Lean and Six Sigma concepts
Actionable insights from data
Digital mastery skills
Key Requirements
Graduation in IT, Engineering, Networks, Project Management