Pessoa Consultora Técnica Sr - Campinas/sp

John Deere

Campinas, São Paulo, Brazil
Base: not specified; bonus/equity: remuneração var...
On-site
Technical support for parts
Customer experience management
Global team collaboration
As a Senior Technical Consultant at John Deere in Campinas/SP, you will be responsible for responding to technical support cases related to parts for dealers and distributors in a global team

Job Summary

  • As a Senior Technical Consultant at John Deere in Campinas/SP, you will be responsible for responding to technical support cases related to parts for dealers and distributors in a global team.
  • The role includes guiding dealers through parts-related technical issues and collaborating with regional distribution centers, product support teams, and service teams to ensure excellent service delivery.
  • John Deere offers variable compensation, health and dental plans, life insurance, private pension, corporate university, and other benefits including onsite restaurant or meal vouchers depending on the unit.

Matching Summary

As a Senior Technical Consultant at John Deere in Campinas/SP, you will be responsible for responding to technical support cases related to parts for dealers and distributors in a global team.

Salary

Base: Not specified; Bonus/Equity: Remuneração variável; Benefits: Plano de Saúde, Plano Odontológico, Seguro de Vida, Previdência Privada, Benefício Ótica, Reembolso vacina, Universidade Corporativa, TotalPass, Auxílio farmácia

Skills & Requirements

Must-have

  • Technical support for parts
  • Customer experience management
  • Global team collaboration
  • Use of Microsoft Office and intranet tools
  • Flexible working hours
  • Communication with distributors and dealers

Nice-to-have

  • Advanced English proficiency
  • Intermediate Spanish communication
  • Field experience with customers
  • Process improvement leadership
  • Knowledge of dealer and distributor networks

Key Requirements

  • Bachelor's degree in Administration, Engineering, Technology or related fields
  • Intermediate English proficiency
  • Experience in customer, product, catalog support, engineering or quality
  • Ability to read engineering drawings and specifications

Work Rights

Not specified

Tailored Resume

Cover Letter