Healthcare Scheduler

Banner Medical Group

Base: $19.06 - $28.60 / hour; bonus/equity: not sp...
Fully remote
High-volume inbound call center
Work with multiple scheduling systems
Navigate 8+ windows simultaneously
Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required

Job Summary

  • Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required.
  • This is a high-volume call center that requires you to be on the phone back-to-back handling inbound calls of 50+.
  • Our positions are REMOTE and you can work in any Banner approved states.

Matching Summary

Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required.

Salary

Base: $19.06 - $28.60 / hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High-volume inbound call center
  • Work with multiple scheduling systems
  • Navigate 8+ windows simultaneously
  • Handle 50+ inbound calls back-to-back
  • Provide extraordinary customer service
  • Remote work with designated quiet area
  • Established and hardwired internet connection

Nice-to-have

  • Comfortable with basic medical questions
  • Room for growth and stability
  • Motivated and enthusiastic team member

Key Requirements

  • 1+ years customer service or related healthcare experience
  • High school diploma/GED or equivalent
  • Demonstrated ability to provide essential customer service
  • Ability to use technology tools effectively
  • Effective ability to build customer loyalty
  • Demonstrated computer and typing skills
  • Excellent interpersonal and communication skills
  • Ability to follow oral and written directions
  • Excellent organizational and time management skills
  • Accurate and efficient keyboarding skills
  • Effective teamwork skills

Work Rights

Not specified

Tailored Resume

Cover Letter