Customer Success Manager

Acadia

Austin, TX, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years as a csm
2+ years with change management
Experience with salesforce and gainsight
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will act as a trusted advisor, monitoring customer adoption and developing success plans.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm, providing support for personal growth.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • 2+ years with change management
  • Experience with Salesforce and Gainsight

Nice-to-have

  • Curious minds and courageous collaborators
  • Executive presence and high-level communication
  • Managing ambiguity in complex environments

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Proven account management experience
  • 3+ years of collaboration with executive-level customers

Work Rights

Not specified

Tailored Resume

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