Institutional Client Services Representative - French Speaker

Interactive Brokers Group, Inc.

Zug, Switzerland
On-site
Fluency in french, german, and english
Troubleshoot account and trade queries
Experience in client-facing roles
The role serves as a primary liaison to professional clients including banks, hedge funds, and financial advisors

Job Summary

  • The role serves as a primary liaison to professional clients including banks, hedge funds, and financial advisors.
  • Candidates must troubleshoot technical, account, and trade-related issues via telephone, ticket, and live chat.
  • Interactive Brokers is recognized by Barron's as the #1 online broker for six consecutive years.

Matching Summary

The role serves as a primary liaison to professional clients including banks, hedge funds, and financial advisors.

Skills & Requirements

Must-have

  • Fluency in French, German, and English
  • Troubleshoot account and trade queries
  • Experience in client-facing roles
  • Knowledge of equities options futures FX

Nice-to-have

  • Fourth European language proficiency
  • International settlements experience
  • Passion for technology and markets
  • Process improvement suggestions

Key Requirements

  • Bachelor's degree in Economics Banking or Finance
  • One to two years of client-facing experience
  • Prior experience in international settlements or clearing operations

Work Rights

Not specified

Tailored Resume

Cover Letter