Guest Relations Executive

OUE DINING PTE. LTD.

Singapore, Singapore
Annual wage supplement; performance bonus; annual ...
Not specified (assumed onsite based on the nature of the role).
2-3 years managerial experience in renowned dining
Strong knowledge of wines and beverage service
Lead service recovery efforts professionally
OUE DINING PTE. LTD. is seeking a Guest Relations Executive in Singapore to lead the Front-of-House team while ensuring exceptional guest experiences and operational efficiency. The role requires managerial experience in high-end dining, strong leadership skills, and a passion for hospitality

Job Summary

  • The role involves leading the Front-of-House team including servers, hosts, and bartenders while acting as Manager-on-Duty.
  • Candidates must manage VIP databases, lead service recovery efforts, and ensure high standards of guest-centric culture.
  • The position offers comprehensive benefits including annual leave, performance bonuses, group medical insurance, and staff meals.

Matching Summary

Match Score: 85

OUE DINING PTE. LTD. is seeking a Guest Relations Executive in Singapore to lead the Front-of-House team while ensuring exceptional guest experiences and operational efficiency. The role requires managerial experience in high-end dining, strong leadership skills, and a passion for hospitality.

Salary

Annual Wage Supplement; Performance Bonus; Annual Salary Increment

Skills & Requirements

Must-have

  • 2-3 years managerial experience in renowned dining
  • Strong knowledge of wines and beverage service
  • Lead service recovery efforts professionally
  • Manage VIP database and personalized service
  • Review daily sales reports and guest counts

Nice-to-have

  • Passion for excellence in hospitality
  • Outgoing and engaging personality
  • Collaborative team approach fostering trust
  • Flexibility to work shift hours and weekends
  • Interest in F&B trends and market awareness

Key Requirements

  • 2-3 years of managerial experience
  • Experience in celebrity-chef or Michelin-starred restaurant
  • Familiarity with mainstream reservation systems
  • Strong leadership and people-focused management skills
  • Knowledge of wine regions and styles

Work Rights

Not specified

Tailored Resume

Cover Letter