Service Manager - 11 Month Contract - The Rec Room Brentwood

Cineplexgalaxy

Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Guest service excellence
Staff training and coaching
Inventory and shrinkage management
The Service Manager is responsible for ensuring policies, procedures, and standards are followed to provide an exceptional guest experience across all departments

Job Summary

  • The Service Manager is responsible for ensuring policies, procedures, and standards are followed to provide an exceptional guest experience across all departments.
  • This role involves managing operations, protecting company assets, and driving financial performance while maintaining high quality and service standards.
  • The company values diversity and inclusion and is committed to providing accommodations throughout the hiring process.

Matching Summary

The Service Manager is responsible for ensuring policies, procedures, and standards are followed to provide an exceptional guest experience across all departments.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • guest service excellence
  • staff training and coaching
  • inventory and shrinkage management
  • cash handling procedures
  • health and safety compliance
  • event execution management
  • multi-department operations oversight

Nice-to-have

  • conflict resolution skills
  • strong interpersonal skills
  • ability to work in diverse environments
  • proficient with Microsoft Office
  • ability to build lasting relationships
  • effective verbal and written communication
  • flexible working hours

Key Requirements

  • 1-3 years managing high volume venue
  • post-secondary education preferred
  • provincial alcohol handling certificate
  • experience in customer service and people management
  • ability to work flexible hours including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter