Service Excellence Manager

Johnson & Johnson

Shanghai, China
Field service engineering initiatives
Performance management
Operational results
Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies

Job Summary

  • Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies.
  • Executes operational plans and timelines, including key performance measures, targets, and objectives to produce leading-edge Field Service Engineering solutions that enhance the organization’s competitive advantage and brand recognition.
  • Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Matching Summary

Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies.

Skills & Requirements

Must-have

  • Field Service Engineering initiatives
  • performance management
  • operational results
  • process efficiency
  • waste reduction
  • capital investment management

Nice-to-have

  • Inclusive Leadership
  • Technologically Savvy
  • Strategic Thinking
  • Business Behavior
  • Developing Others

Key Requirements

  • STEM Application
  • Team Management
  • Resource Management
  • Project Management Office (PMO)

Work Rights

Not specified

Tailored Resume

Cover Letter