Base: $54,800.00 – $82,740.00 depending on locatio...
100% onsite
2+ years customer service experience
Proficient in microsoft excel and word
Ability to multitask in fast-paced environment
KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life flow
Job Summary
KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life flow.
The role involves specialized support for the tendered repair process, including booking orders in SAP, initiating downpayments, and coordinating scheduled repairs.
Employees benefit from a comprehensive compensation package including competitive salary, 401k match, full medical/dental/vision insurance, and tuition reimbursement.
Matching Summary
KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life flow.
Salary
Base: $54,800.00 – $82,740.00 depending on location; Bonus: 5% target annual incentive; Benefits: 401k match, medical, dental, vision, HSA/FSA, paid time off
Skills & Requirements
Must-have
2+ years customer service experience
Proficient in Microsoft Excel and Word
Ability to multitask in fast-paced environment
Experience with SAP or similar ERP systems
Strong organizational and communication skills
Nice-to-have
Passion for safety culture and quality
Collaborative mindset across organization levels
Adaptability to changing priorities
Interest in building maintenance industry
Commitment to innovation and sustainability
Key Requirements
High School education or equivalent
2+ years progressive customer service experience
Proficiency in MS Office Suite (Excel, Word, PowerPoint)