Bdc Administrator

John Eagle Acura

Troy, MI, United States
**
Customer information management
Product knowledge
Sales promotion knowledge
** John Eagle Acura is seeking a Business Development Center (BDC) Administrator to enhance customer experience across their dealership's service, parts, and sales departments. The ideal candidate should possess strong customer service and computer skills, with responsibilities including managing customer interactions and appointment scheduling. **

Job Summary

  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Match Score: 75

** John Eagle Acura is seeking a Business Development Center (BDC) Administrator to enhance customer experience across their dealership's service, parts, and sales departments. The ideal candidate should possess strong customer service and computer skills, with responsibilities including managing customer interactions and appointment scheduling. **

Skills & Requirements

Must-have

  • Customer information management
  • Product knowledge
  • Sales promotion knowledge
  • Computer and phone skills
  • Appointment scheduling

Nice-to-have

  • Customer service professional
  • Great people skills
  • Growing company culture
  • Career path opportunities

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Ability to present information clearly
  • Ability to manage time effectively
  • Ability to type efficiently
  • Basic computer and phone skills

Work Rights

Not specified

Tailored Resume

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