The Principal Architect will engineer and design the most complex Contact Center applications imaginable while owning the software development experience
Job Summary
The Principal Architect will engineer and design the most complex Contact Center applications imaginable while owning the software development experience.
This role requires a subject matter expert who can explain technology impacts to both technical and non-technical stakeholders effectively.
Candidates must possess hands-on programming knowledge of databases, middleware, and third-party integrations to ensure success in client engagements.
Matching Summary
The Principal Architect will engineer and design the most complex Contact Center applications imaginable while owning the software development experience.
Skills & Requirements
Must-have
Principal Architect role experience
Contact Center application design
API integration and web services
Database and middleware programming
Third-party application integration
Nice-to-have
Pre and post sales role capability
Stakeholder communication skills
Autonomous team leadership
Operational impact analysis
Key Requirements
Seasoned developer or software architect background