Front Office Manager

Sofitel Sydney Wentworth

St. Louis, MO, United States
On-site
Front office management
Guest service excellence
Cash handling procedures
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel

Job Summary

  • The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel.
  • The role involves supervising daily front office operations to achieve maximum guest satisfaction and financial success.
  • The Front Office Manager acts as a resource for staff, facilitates guest arrivals and departures, and promotes a culture of care and accountability.

Matching Summary

The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel.

Skills & Requirements

Must-have

  • Front Office management
  • Guest service excellence
  • Cash handling procedures
  • Microsoft Office proficiency
  • Opera PMS experience
  • Supervisory skills
  • Customer service skills

Nice-to-have

  • Strong leadership skills
  • Excellent organizational skills
  • Ability to multitask
  • Tactful and empathetic
  • Team culture development
  • Problem resolution skills

Key Requirements

  • High School diploma or equivalent
  • Minimum 5 years hospitality management experience
  • Must pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter