064_【長﨑】コールセンタースタッフ/call Centre Staff/代理店サービスセンター[coto]

FWD Life Insurance Group

Nagasaki, Japan
Base: 2,500,000 to 3,500,000 jpy py; bonus/equity:...
Basic pc operation skills
Inbound call handling
Outbound call handling
FWD Life Insurance Group is expanding its call center operations in Nagasaki to enhance inbound call capacity for new contracts and policy maintenance inquiries

Job Summary

  • FWD Life Insurance Group is expanding its call center operations in Nagasaki to enhance inbound call capacity for new contracts and policy maintenance inquiries.
  • The role involves receiving inbound calls and making outbound calls such as callbacks, with support from internal teams like Sales Support and Customer Contact Centers.
  • Employees benefit from a comprehensive package including full overtime pay, annual variable bonuses, paid leave, reemployment up to age 70, retirement benefits, and extensive training programs.

Matching Summary

FWD Life Insurance Group is expanding its call center operations in Nagasaki to enhance inbound call capacity for new contracts and policy maintenance inquiries.

Salary

Base: 2,500,000 to 3,500,000 JPY per year; Bonus/Equity: Variable annual bonus once a year (March); Benefits: Full overtime pay, social insurance, commuting allowance, retirement benefits

Skills & Requirements

Must-have

  • Basic PC operation skills
  • Inbound call handling
  • Outbound call handling
  • Shift work 9:00-18:00
  • Customer service in insurance

Nice-to-have

  • Challenge-driven mindset
  • Ability to execute correct actions
  • Empathy with corporate values
  • Tech-enabled customer approach
  • Training and development support

Key Requirements

  • Basic PC operation skills
  • Work experience not specified
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter