Client Relationship Manager - Emerging Mid Market, Commercial Banking, Prairies

The Bank of Nova Scotia

Calgary, Alberta, Canada
On-site
Exceptional client service delivery
Proactive client support
Operational excellence across client interactions
The Client Relationship Manager contributes to the overall success of Canadian Commercial Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives

Job Summary

  • The Client Relationship Manager contributes to the overall success of Canadian Commercial Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.
  • The Emerging Mid-Market Client Relationship Manager (EMM CRM) is responsible for delivering exceptional client service to existing Commercial Banking clients.
  • Champions a customer focused culture to enhance client experience and leverage broader Bank relationships, systems and knowledge.

Matching Summary

The Client Relationship Manager contributes to the overall success of Canadian Commercial Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Skills & Requirements

Must-have

  • Exceptional client service delivery
  • Proactive client support
  • Operational excellence across client interactions
  • Portfolio management and communication skills
  • Collaboration with internal partners
  • Adherence to internal policies and regulatory frameworks

Nice-to-have

  • Customer focused culture
  • High-performance environment
  • Inclusive work environment
  • Strong relationship building skills

Key Requirements

  • Undergraduate degree in business or economics or work equivalency
  • Previous work experience of at least 2 years
  • Good credit knowledge/skills
  • Good knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes

Work Rights

Not specified

Tailored Resume

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