Customer Service Rep. 1

Countryside Bank

Northbrook, IL, United States
Base: $17.30-$22.60ph; bonus/equity: annual bonus ...
Hybrid
Answering incoming calls
Resolving customer issues
Researching account issues
As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues

Job Summary

  • As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
  • We offer a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.
  • Wintrust is proud to serve a variety of unique communities and people from all walks of life, fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed.

Matching Summary

As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.

Salary

Base: $17.30-$22.60/hour; Bonus/Equity: Annual bonus eligible; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • Answering incoming calls
  • Resolving customer issues
  • Researching account issues
  • Entering Check-By-Phone payments
  • Bilingual Spanish required

Nice-to-have

  • Award-winning culture
  • Entrepreneurial spirit
  • Opportunities for development
  • Interpersonal skills
  • Diverse backgrounds

Key Requirements

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • Prior call center or finance experience preferred
  • High school diploma or equivalent
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter