National Manager Claims Operations – Australia

Marsh & McLennan Companies Inc

Sydney, Australia
Not specified; not specified; benefits + rewards m...
Hybrid
Minimum 5 years leading claims function
Experience across general insurance segments
Strong project management skills
This role is critical in delivering exceptional claims management services to clients and brokers while driving operational excellence across Australia

Job Summary

  • This role is critical in delivering exceptional claims management services to clients and brokers while driving operational excellence across Australia.
  • The successful candidate will lead the national claims operations team, fostering strong staff engagement and seamless collaboration with the Centre of Excellence in Mumbai.
  • Marsh offers professional development opportunities, a vibrant inclusive culture, and benefits designed to enhance well-being for its colleagues.

Matching Summary

This role is critical in delivering exceptional claims management services to clients and brokers while driving operational excellence across Australia.

Salary

Not specified; Not specified; Benefits and rewards mentioned

Skills & Requirements

Must-have

  • Minimum 5 years leading claims function
  • Experience across general insurance segments
  • Strong project management skills
  • Process management expertise
  • Stakeholder management capabilities

Nice-to-have

  • Cross-regional team experience
  • Offshore centre of excellence management
  • Data analytics for decision making
  • Collaborative high-performing culture
  • Strategic claims execution

Key Requirements

  • Minimum 5 years' experience leading claims function
  • Bachelor's degree or Insurance Diploma preferred
  • Approval to work in Australia required

Work Rights

Must have appropriate approval to work in Australia

Tailored Resume

Cover Letter