Associate Director, Customer Experience Measurements & Insights

Bristol Myers Squibb UK

Princeton, NJ, United States
Base: $167,540 - $203,013; bonus/equity: not speci...
50% onsite
Omnichannel engagement measurement
Kpi standardization
Advanced analytics expertise
This role will lead enterprise-wide measurement, experimentation, and optimization across personal and non-personal engagement

Job Summary

  • This role will lead enterprise-wide measurement, experimentation, and optimization across personal and non-personal engagement.
  • The Associate Director serves as a strategic analytics and insight leader, synthesizing campaign performance data to generate actionable intelligence.
  • Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.

Matching Summary

This role will lead enterprise-wide measurement, experimentation, and optimization across personal and non-personal engagement.

Salary

Base: $167,540 - $203,013; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Omnichannel engagement measurement
  • KPI standardization
  • Advanced analytics expertise

Nice-to-have

  • Machine learning techniques
  • AI-driven personalization strategies
  • Stakeholder partnership skills

Key Requirements

  • Bachelor’s degree in quantitative field
  • Minimum 6 years of experience
  • Proficiency with Python or R

Work Rights

Not specified

Tailored Resume

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