Customer Service Specialist – Aftercare

Thejolietbank

Onsite
Commercial lending post settlement tasks
High attention to detail
Customer service for business banking
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.
  • The team support our Business & Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers.
  • At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.

Skills & Requirements

Must-have

  • Commercial lending post settlement tasks
  • High attention to detail
  • Customer service for business banking
  • Managing security document registration
  • Handling high-volume aftercare requests

Nice-to-have

  • Continuous improvement mindset
  • Team oriented outlook
  • Experience in fast-paced environment
  • Relationship building with stakeholders
  • Knowledge of home lending process

Key Requirements

  • Experience in commercial or business banking lending processes
  • Strong customer service experience
  • Ability to work in high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter