Serve as the subject matter expert for Dell PowerEdge server infrastructure, providing expert-level troubleshooting of physical components, system configurations, and complex hardware failures
Job Summary
Serve as the subject matter expert for Dell PowerEdge server infrastructure, providing expert-level troubleshooting of physical components, system configurations, and complex hardware failures.
Lead advanced network troubleshooting and fault isolation for complex issues across Cisco routers and switches, resolving critical incidents that have been escalated from L1/L2 teams.
Partner with the SRE team to develop comprehensive monitoring dashboards and integrate logging tools, creating proactive alerting mechanisms that flag instability or security events before service impact.
Matching Summary
Serve as the subject matter expert for Dell PowerEdge server infrastructure, providing expert-level troubleshooting of physical components, system configurations, and complex hardware failures.
Skills & Requirements
Must-have
Dell PowerEdge server ecosystems
Cisco enterprise networking
infrastructure management practices
complex incident resolution
24x7 global environment
Nice-to-have
strategic thinking and leadership
proactive alerting mechanisms
blameless post-mortem reviews
vendor relationship management
Key Requirements
7+ years of progressive experience
Bachelor's degree in Computer Science
CCNP/CCIE or Dell Proven Professional certification