It Service Delivery Technician

Integer

Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates

Job Summary

  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • Participates in Knowledge Management activities by creating internal documentation and self-help articles in the knowledge base for use by IT Service Desk and Associates.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software

Nice-to-have

  • Adapt to rapid changes
  • Positive customer support attitude
  • Continuous improvement opportunities

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter