Solutions Architect

Dialpad

Buenos Aires, Argentina
**
Networking and telephony networks
Integrations using rest apis
Customer-centric technical expertise
** Dialpad is seeking a Solutions Architect in Buenos Aires, Argentina, to enhance customer deployments of its AI-driven business communications platform. The ideal candidate should possess strong technical knowledge in networking and telephony, with a focus on customer success and collaboration. **

Job Summary

  • As a Solutions Architect on our Professional Services team, you'll be the technical backbone of successful Dialpad deployments for our customers.
  • You'll collaborate closely with our Sales, Customer Success, and Support teams to directly contribute to our customers' success and retention.
  • You'll act as a subject matter expert, providing expert consulting and guidance on technical solutions, ultimately delivering a world-class experience to our customers.

Matching Summary

Match Score: 75

** Dialpad is seeking a Solutions Architect in Buenos Aires, Argentina, to enhance customer deployments of its AI-driven business communications platform. The ideal candidate should possess strong technical knowledge in networking and telephony, with a focus on customer success and collaboration. **

Skills & Requirements

Must-have

  • networking and telephony networks
  • integrations using REST APIs
  • customer-centric technical expertise
  • contact center call flow design
  • troubleshoot complex technical issues

Nice-to-have

  • AI-driven insights
  • customer success and retention
  • team player
  • problem-solving prowess

Key Requirements

  • Must be able to work US hours
  • Deep understanding of networking
  • Deep understanding of telephony networks
  • Deep understanding of integrations using REST APIs

Work Rights

Not specified

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