Field Service Engineer(広島)

GE HealthCare UK

Hiroshima, Japan
Field service experience
Customer satisfaction and growth
Technical and clinical knowledge
The Field Engineer is responsible for all field operations in their designated area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit

Job Summary

  • The Field Engineer is responsible for all field operations in their designated area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit.
  • The Field Engineer will strive to improve technical skills, including clinical knowledge of assigned equipment, and support the effective operation of healthcare services in medical institutions, including commercial proposals, to gain customer trust.
  • The Field Engineer will collaborate with the sales representative to contribute to share gain through service and develop region-based business by building good relationships with partner distributors as business partners.

Matching Summary

The Field Engineer is responsible for all field operations in their designated area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit.

Skills & Requirements

Must-have

  • Field service experience
  • Customer satisfaction and growth
  • Technical and clinical knowledge
  • Communication and problem-solving skills
  • Operational improvement proposals

Nice-to-have

  • Customer-centric communication
  • Passion for machinery
  • Building strong partner relationships

Key Requirements

  • 1-2 years of field service experience in Electrical/Mechanical fields
  • Basic knowledge of Electrical/Computer/Network (for inexperienced)
  • Logical explanation of issues to customers
  • Ability to propose and execute operational improvements
  • Manual reading and accurate inspection/repair skills
  • Accurate escalation and problem resolution
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter