Senior Customer Service Specialist

Kenvue

Warsaw, Mazowieckie, Poland
Not specified; not specified; medical care, life i...
Hybrid
Sap r/3 knowledge required
Polish language mandatory
Order-to-cash process management
Kenvue is recruiting a Senior Customer Service Specialist to manage end-to-end customer service processes and ensure high service quality

Job Summary

  • Kenvue is recruiting a Senior Customer Service Specialist to manage end-to-end customer service processes and ensure high service quality.
  • The role requires maintaining accurate order-to-cash processes and handling customer enquiries, complaints, and product returns effectively.
  • Employees benefit from working on iconic brands like Neutrogena and Tylenol with opportunities for professional growth in a hybrid working model.

Matching Summary

Kenvue is recruiting a Senior Customer Service Specialist to manage end-to-end customer service processes and ensure high service quality.

Salary

Not specified; Not specified; Medical care, life insurance etc.

Skills & Requirements

Must-have

  • SAP R/3 knowledge required
  • Polish language mandatory
  • Order-to-cash process management
  • Complaint resolution expertise
  • Process improvement participation

Nice-to-have

  • Strong organizational skills
  • Ability to work under time pressure
  • Cross-functional project cooperation
  • Proactive customer communication
  • High attention to detail

Key Requirements

  • Bachelor's degree required
  • Minimum 3 years experience in Customer Service or Order Management
  • Fluency in English minimum B2 level
  • Mandatory Polish language proficiency

Work Rights

Not specified

Tailored Resume

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