Client Service Representative -vca Mueller

Zion Veterinary Hospital

Sacramento, CA, US
Base: $19-20ph based on experience; bonus/equity: ...
Hybrid
Greeting clients and guiding pets to exam rooms
Scheduling and confirming medical appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of the practice, building trust and confidence with pet owners

Job Summary

  • The Client Service Representative serves as the face of the practice, building trust and confidence with pet owners.
  • Responsibilities include greeting clients, scheduling appointments, processing payments, and educating owners on non-medical pet care.
  • The role also involves maintaining a clean facility by removing animal waste and ensuring the hospital is neat inside and out.

Matching Summary

The Client Service Representative serves as the face of the practice, building trust and confidence with pet owners.

Salary

Base: $19-20/hour based on experience; Bonus/Equity: Not specified; Benefits: Medical/dental/vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Greeting clients and guiding pets to exam rooms
  • Scheduling and confirming medical appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Educating clients on pet care products

Nice-to-have

  • Personable yet highly professional demeanor
  • Experience in hybrid emergency/primary care setting
  • Strong customer service mindset
  • Ability to handle outbound follow-up calls

Key Requirements

  • Previous client service experience preferred
  • Ability to work in a fast-paced hybrid facility
  • No specific degree or license mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter