Base: $30.19 hourly; bonus/equity: not specified; ...
Exceptional client experience delivery
Proactive communication and high touch service
Oversee guest services operations
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions and comprehensive Medical, Dental & Vision Care.
Matching Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
Salary
Base: $30.19 Hourly; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay
Skills & Requirements
Must-have
Exceptional client experience delivery
Proactive communication and high touch service
Oversee guest services operations
Implement experience program at client site
Daily quality assurance checks
Resolve building services issues
Nice-to-have
Passion for service and hospitality
Brilliant people skills
Enhance employee engagement initiatives
Collaborative interpersonal abilities
Key Requirements
High school diploma or GED
Previous Supervisory or Management experience
Experience in Hospitality industry
Knowledge of commercial real estate industry
Proficient skills in Google Suite
Manage multiple priorities in fast-paced environments
Demonstrated initiative, integrity, and strong judgment
Work Rights
Authorized to work in the United States without sponsorship