Customer Success Manager

SS&C Technologies

New York City, NY, US
Base: 70,000 usd to 92,000 usd; bonus/equity: not ...
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Experience in customer relationship management
Saas solution implementation
Bilingual in english and spanish/portuguese
** SS&C Technologies is seeking a Customer Success Manager for their New York City office, offering a hybrid work environment. The role involves strategic onboarding, customer relationship management, and driving adoption of their Intralinks solutions while ensuring customer satisfaction and retention. **

Job Summary

  • The SS&C Intralinks Customer Success Team is dedicated to ensuring customer success and value realization.
  • This role involves leading strategic onboarding and driving DCAi adoption for clients.
  • SS&C offers a hybrid work model with excellent benefits including 401k matching and professional development reimbursement.

Matching Summary

Match Score: 75

** SS&C Technologies is seeking a Customer Success Manager for their New York City office, offering a hybrid work environment. The role involves strategic onboarding, customer relationship management, and driving adoption of their Intralinks solutions while ensuring customer satisfaction and retention. **

Salary

Base: 70000 USD to 92000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in Customer Relationship Management
  • SaaS solution implementation
  • Bilingual in English and Spanish/Portuguese

Nice-to-have

  • Strong communication and organizational skills
  • Detail-oriented and results-driven
  • Ability to manage multiple projects

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • 2-3 years of related experience

Work Rights

Not specified

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