Sales & Service Site Supervisor

Dyson

Chicago, Illinois, United States
Not specified; not specified; financial benefits i...
Onsite
3+ years product servicing experience
Hands-on repair troubleshooting skills
Microsoft office proficiency required
The role involves tracking key performance indicators like Net Promoter scores to ensure high customer satisfaction levels while managing site schedules and P&L functions

Job Summary

  • The role involves tracking key performance indicators like Net Promoter scores to ensure high customer satisfaction levels while managing site schedules and P&L functions.
  • Candidates must possess hands-on repair experience to troubleshoot product faults, supervise a small staff, and resolve escalated service issues effectively.
  • Dyson offers a comprehensive benefits package including 401K matching, health coverage, and generous paid time off to support employees in various life stages.

Matching Summary

The role involves tracking key performance indicators like Net Promoter scores to ensure high customer satisfaction levels while managing site schedules and P&L functions.

Salary

Not specified; Not specified; Financial benefits include 401K with up to 4% match and company-paid life insurance

Skills & Requirements

Must-have

  • 3+ years product servicing experience
  • Hands-on repair troubleshooting skills
  • Microsoft Office proficiency required
  • Ability to lift and move 50 lbs
  • High School Diploma or equivalent

Nice-to-have

  • SharePoint experience preferred
  • Flexible schedule including weekends
  • Strong relationship building abilities
  • Experience analyzing numerical data

Key Requirements

  • 3+ years product servicing experience
  • High School Diploma or equivalent
  • Must be at least 18 years of age
  • Proficiency in Microsoft Office tools

Work Rights

Not specified

Tailored Resume

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