Chargé.e De Clients - Cdd

Air Products

Aubervilliers, France
Hybrid
Excellent telephone communication skills
Active listening and synthesis abilities
Sap or erp tool proficiency
The role involves managing daily client satisfaction as the primary point of contact for industrial gas customers

Job Summary

  • The role involves managing daily client satisfaction as the primary point of contact for industrial gas customers.
  • Responsibilities include investigating, resolving, and preventing customer complaints while negotiating win-win situations.
  • The company fosters a culture prioritizing safety, diversity, inclusion, and innovation in energy sustainability.

Matching Summary

The role involves managing daily client satisfaction as the primary point of contact for industrial gas customers.

Skills & Requirements

Must-have

  • Excellent telephone communication skills
  • Active listening and synthesis abilities
  • SAP or ERP tool proficiency
  • Strong organizational capabilities
  • Client complaint resolution experience

Nice-to-have

  • English language proficiency
  • Teamwork and adaptability mindset
  • Self-confidence and perseverance
  • Negotiation aptitude
  • Proactive client retention approach

Key Requirements

  • Mastery of SAP or other ERP systems
  • Proficiency in Excel software tools
  • 6-month fixed-term contract availability

Work Rights

Not specified

Tailored Resume

Cover Letter