Customer Care Supervisor

HCM Portal (UPS)

Somaglia, LO, Italy
Leadership skills in customer service
Experience in pharma logistics
Strong communication skills
The Customer Care Supervisor leads daily order management and customer service activities for UPS Healthcare

Job Summary

  • The Customer Care Supervisor leads daily order management and customer service activities for UPS Healthcare.
  • This role ensures high-quality service delivery and operational excellence while maintaining strong client relationships.
  • Collaboration with Operations and IT teams is essential for managing order flows and resolving system issues.

Matching Summary

The Customer Care Supervisor leads daily order management and customer service activities for UPS Healthcare.

Skills & Requirements

Must-have

  • Leadership skills in customer service
  • Experience in pharma logistics
  • Strong communication skills

Nice-to-have

  • Problem-solving mindset
  • Ability to manage multiple priorities
  • Attention to detail

Key Requirements

  • Proven experience in customer service
  • Excellent command of English
  • Good proficiency in Excel

Work Rights

Not specified

Tailored Resume

Cover Letter