Universal Banker In Randallstown Md

mvt.se

Randallstown, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Not specified (assumed to be hybrid based on branch operations)
Customer service standards
Sales process adherence
Digital capabilities engagement
The Universal Banker position at M&T Bank in Randallstown, Maryland focuses on enhancing branch customer experience through sales, service, and digital engagement. The role requires interacting with both consumer and business banking customers to meet their needs and provide tailored solutions

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
  • Supports daily branch operations as a Teller, meets customer service and sales needs, and handles customer appointments and walk-ins.
  • Responsible for providing exceptional service, resolving customer problems, and driving sales and customer experience within the branch.

Matching Summary

Match Score: 75

The Universal Banker position at M&T Bank in Randallstown, Maryland focuses on enhancing branch customer experience through sales, service, and digital engagement. The role requires interacting with both consumer and business banking customers to meet their needs and provide tailored solutions.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service standards
  • Sales process adherence
  • Digital capabilities engagement
  • AML, BSA, and KYC processes
  • Fraud identification and escalation
  • Customer transaction completion

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Bilingual based on branch needs

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales/customer service experience
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter