Patient Service Representative-front Desk- Redrock Digestive Health Clinic

Intermountain Health

St George, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
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Patient communication (phone, in-person, messaging)
Emr documentation
Appointment scheduling
** Intermountain Health is seeking a Patient Service Representative for their Redrock Digestive Health Clinic in St. George, Utah. This role focuses on delivering exceptional customer service and managing patient interactions, including intake, scheduling, and payment processing. **

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, including greeting, checking-in/out, and verifying information.
  • The position offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 75

** Intermountain Health is seeking a Patient Service Representative for their Redrock Digestive Health Clinic in St. George, Utah. This role focuses on delivering exceptional customer service and managing patient interactions, including intake, scheduling, and payment processing. **

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Patient communication (phone, in-person, messaging)
  • EMR documentation
  • Appointment scheduling
  • Patient registration
  • Insurance verification
  • Payment collection

Nice-to-have

  • Collaborative relationships
  • Superior customer experience
  • Proactive payment requests
  • Continuous learning

Key Requirements

  • Six months customer service experience
  • Basic computer skills (word processing, data entry)
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter