Greystar is seeking a Receptionist to enhance the resident and guest experience through exceptional customer service and administrative support in a hybrid work environment. The role involves managing inquiries, facilitating check-in/check-out processes, and ensuring operational compliance
Job Summary
The Receptionist is responsible for ensuring that the stay of residents and guests is exceptional, guaranteeing that service quality exceeds their expectations.
They will be part of the reception team, carrying out customer service and administrative tasks with the aim of contributing to occupancy, satisfaction, and retention.
Use corporate systems to generate reports, manage availability, register requests, and report incidents, ensuring data accuracy.
Matching Summary
Match Score: 85
Greystar is seeking a Receptionist to enhance the resident and guest experience through exceptional customer service and administrative support in a hybrid work environment. The role involves managing inquiries, facilitating check-in/check-out processes, and ensuring operational compliance.
Skills & Requirements
Must-have
Customer service excellence
Handle resident and guest inquiries
Manage check-in and check-out
Accurate payment and cash handling
Proficiency in English spoken and written
Nice-to-have
Proactive and excellence-oriented service
Maintain local knowledge for residents
Enthusiasm for continuous learning
Role model for corporate values
Key Requirements
Previous experience in reception, customer service, or front office roles
Experience during peak operational periods
Flexibility for rotating schedules Monday to Sunday